Impact of Social Media Influencers on Tourist Destination Choices and Expenditure in South Africa
DOI:
https://doi.org/10.47672/jht.1979Keywords:
Social Media, Tourist, Destination, ExpenditureAbstract
Purpose: The aim of the study was to assess the impact of social media influencers on tourist destination choices and expenditure in South Africa.
Methodology: This study adopted a desk methodology. A desk study research design is commonly known as secondary data collection. This is basically collecting data from existing resources preferably because of its low cost advantage as compared to a field research. Our current study looked into already published studies and reports as the data was easily accessed through online journals and libraries.
Findings: The study revealed that Influencers' content, including photos, videos, and recommendations, play a crucial role in shaping perceptions and desires regarding destinations. Studies indicate that travelers often rely on influencers' insights and experiences to discover new places and plan their trips. Moreover, the authenticity and relatability of influencer content tend to resonate with audiences, leading to increased trust and engagement. As a result, destinations featured by influencers may experience a boost in visitor numbers and spending as travelers seek to replicate the experiences portrayed online. However, there are also concerns about the potential for exaggerated portrayals and the commodification of travel experiences, which could lead to unrealistic expectations and over-tourism in certain destinations.
Implications to Theory, Practice and Policy: Social influence theory, uses and gratifications theory and social identity theory may be used to anchor future studies on assessing the impact of social media influencers on tourist destination choices and expenditure in South Africa. Destination marketers and tourism stakeholders should embrace influencer collaborations as integral components of their marketing strategies. Policymakers should recognize the growing significance of social media influencers in tourism promotion and consider integrating influencer marketing guidelines into destination management policies.
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