Analysis of Demographic and Travel Characteristics of Domestic Tourists' Visiting Coast Region, Kenya
DOI:
https://doi.org/10.47672/jht.1133Keywords:
Demographic characteristics, travel characteristics, domestic touristsAbstract
Purpose: With the increased tourism demand among domestic tourists in Kenya their travel needs for tourism products and services varies considerably due to their unique characteristics. The purpose of this study was to identify demographic and travel characteristics exhibited by domestic tourists in the Coast region of Kenya.
Methodology: The study adopted explanatory research approach while cross-sectional survey design was used to collect quantitative data from domestic tourists' visiting Coast region, Kenya. Simple random sampling technique was used to select respondents while data was collected using self-administered structured questionnaires and analyzed using descriptive and Chi-square techniques. Notably, 400 questionnaires were distributed of which 371 were successfully analyzed representing 73.3% return rate.
Findings: It was found out that both demographic and travel characteristics significantly influence the final travel choice and purchase decisions among domestic tourist in Kenya. Subsequently, form the analysis demographic and travel characteristics are pivotal in forming basis for market segmentation, positioning and branding initiatives in a destination. The findings indicated that duration of current visit is dependent on annual income (ðŸ€2=23.055, p=0.027), number of times visited is dependent on age (ðŸ€2=30.579, p=0.015), while travel arrangement is dependent on age (ðŸ€2=9.986, p=0.041). The mode of transport depended on age (ðŸ€2=52.645, p=0.012) and mode of transport is dependent on education (ðŸ€2=44.734, p=0.006).
Recommendations: Based on the findings, it is imperative for destination managers to focus on: identification and prioritization of preferred local appeal; avail market information based on travel needs of domestic tourists, and; constantly carry out periodical market surveys in order to address market dynamics for increased travel propensity for sustainability of the industry.
Downloads
References
Aziz, Y. A., Hussin, S. R., Nezakati, H., Yusof, R. N. R., & Hashim, H. (2018). The effect of socio-demographic variables and travel characteristics on motivation of Muslim family tourists in Malaysia. Journal of Islamic Marketing.
Beirman, D. (2016). Tourism risk, crisis and recovery management guide (for tour wholesalers).
Bu, Y., Parkinson, J., & Thaichon, P. (2021). Digital content marketing as a catalyst for e-WOM in food tourism. Australasian Marketing Journal, 29(2), 142-154.
Dwyer, L., Edwards, D., Mistilis, N., Roman, C., & Scott, N. (2009). Destination and enterprise management for a tourism future. Tourism management, 30(1), 63-74.
Gardiner, S., Grace, D., & King, C. (2014). The generation effect: The future of domestic tourism in Australia. Journal of travel research, 53(6), 705-720.
Goeldner, C., & Ritchie, B. (2012). Tourism: Practices, principles, philosophies. New Jersey: John Wiley and Sons, Inc.
Government of Kenya (2018). Kenya National Bureau of Statistics. Economic Survey. Nairobi, Kenya.
Government of Kenya (2019). Kenya National Bureau of Statistics. Economic Survey. Nairobi, Kenya.
Government of Kenya (2020). Kenya National Bureau of Statistics. Economic Survey. Nairobi, Kenya.
Government of Kenya (2021). Kenya National Bureau of Statistics. Economic Survey. Nairobi, Kenya.
Guan, J. (2012). The attractiveness of local cuisine and its influence on Chinese domestic tourists' perceptions of destinations.
Jensen, J. M. (2011, November). The relationships between socio-demographic variables, travel motivations and subsequent choice of vacation. In 2nd International Conference on Economics, Business and Management (Vol. 22, pp. 37-44).
Kara, N. S., & Mkwizu, K. H. (2020). Demographic factors and travel motivation among leisure tourists in Tanzania. International Hospitality Review.
Karl, M. (2018). Risk and uncertainty in travel decision-making: Tourist and destination perspective. Journal of Travel Research, 57(1), 129-146.
Karl, M., Kock, F., Ritchie, B. W., & Gauss, J. (2021). Affective forecasting and travel decision-making: An investigation in times of a pandemic. Annals of Tourism Research, 87, 103139.
Kifworo, C., Okello, M., & Mapelu, I. (2020). Demographic Profiling and Domestic Tourism Participation Behavior in Nairobi County, Kenya.
Kihima, B. (2015). Domestic tourism in Kenya: Trends, Initiatives and practices. Les Cahiers d'Afrique de l'Est/The East African Review, (50), 22-39.
Lin, V. S., Qin, Y., Li, G., & Wu, J. (2020). Determinants of Chinese households' tourism consumption: Evidence from China Family Panel Studies. International Journal of Tourism Research.
Ma, J., Zhang, J., Li, L., Zeng, Z., Sun, J., Zhou, Q. B., & Zhang, Y. (2018). Study on livelihood assets-based spatial differentiation of the income of natural tourism communities. Sustainability, 10(2), 353.
Matura, P. (2018). Digital Marketing Mix Strategies in the Tourism Industry in Zimbabwe: A Masvingo Tourism Destination Perspective. International Journal of Engineering and Management Research (IJEMR), 8(6), 211-219.
Manono, G., & Rotich, D. (2013). Seasonality effects on trends of domestic and international tourism: a case of Nairobi National Park, Kenya. Journal of Natural Sciences Research, 3(1), 131-139.
Mayo, E. J., & Jarvis, L. P. (1981). The psychology of leisure travel. Effective marketing and selling of travel services. CBI Publishing Company, Inc.
Melo, F. V. S., & de Farias, S. A. (2018). Sustainability communication and its effect in consumer intention to visit a tourist destination. Tourism & Management Studies, 14(2), 36-44.
Ministry of Tourism & Wildlife (MoTW). (2018). Kenya Tourism Agenda 2018-2022. Nairobi: Government of Kenya.
MoTW. (2018). Tourism Sector Performance Report 2017. Nairobi: Tourism Research Institute.
MoTW. (2021). Domestic Tourism Recovery Strategies for Kenya. Nairobi: Kenya.
MoTW. (2021). Tourism Sector Performance Report 2020. Nairobi: Tourism Research Institute.
Mutinda, R., & Mayaka, M. (2012). Application of destination choice model: Factors influencing domestic tourists' destination choice among residents of Nairobi, Kenya. Tourism Management, 33(6), 1593-1597.
Njagi, C. W., Ndivo, R. M., & Manyara, G. (2017). Understanding the travel motivation among youth travelers in Kenya: the "˜push' and "˜pull' paradigm. African Journal of Hospitality, Tourism and Leisure, Volume 6 (1).
Nzioka, A. M., Kivuva, A. K., & Kihima, B. O. (2014). Selecting non-classified hotels in Kenya: what really matters for business guests?
Otoo, F. E., Agyeiwaah, E., Dayour, F., & Wireko-Gyebi, S. (2016). Volunteer tourists' length of stay in Ghana: Influence of socio-demographic and trip attributes. Tourism Planning & Development, 13(4), 409-426.
Oxford Business Group. (2017). Kenya sees more domestic Tourism from a Growing Middle Class. Oxford Business Group: Retrieved from http://oxfordbusinessgroup.com.
Rahmawati, P. I. (2017). Linking Corporate Social Responsibility, Tourism and Climate Change to Build Tourism Community Adaptive Capacity to Climate Change in Bali (Doctoral dissertation, Victoria University).
Siedlecki, S. L. (2020). Understanding descriptive research designs and methods. Clinical Nurse Specialist, 34(1), 8-12.
Starcevic, S., & Konjikušić, S. (2018). Why millennials as digital travelers transformed marketing strategy in tourism industry. University of Kragujevac, 221-24.
Tourism Research Institute. (2021). The Kenya Domestic Tourism Survey 2021. Nairobi, Kenya.
UNWTO. (2020). Supporting Jobs and Economies through Travel & Tourism: A Call for Action to Mitigate the Socio-economic Impact of COVID-19 AND Accelerate Recovery. Madrid, Spain: UNWTO.
United Nations World Tourism Organization (UNWTO). (2021): Tourism reports. Madrid. Spain.
World Travel and Tourism Council (WTTC). (2019). Domestic Tourism: Importance and Economic Impact. London. WTTC.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2022 Lawrence Wang'ombe, Joseph Njoroge, Peace Agufana
This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution (CC-BY) 4.0 License that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.