Estimating Job Satisfaction and Commitment Correlate of Senior Staff Members of the University for Development Studies, Tamale, Ghana

Authors

  • Yussif Abdallah
  •  Ibrahim Alhassan

DOI:

https://doi.org/10.47672/ejh.885

Keywords:

Organisational Commitment, Job Satisfaction, Senior Staff, Public Universities.

Abstract

Purpose: Employees' Job Satisfaction (JS) is becoming an important asset to an organisation, especially in the recent past. All other things being equal, satisfied employees are likely to be more productive as a result of citizenship and/or loyalty, decreased-absenteeism, high-commitment and so on. With the knowledge that a positive relationship may exist between employees JS and their commitment, it becomes imperative that management of universities institute measures to regularly collect data on employees' JS. Thus, this study examined Senior Staff (SS) JS and their commitment relationship in the University for Development Studies (UDS), Tamale.

Methodology: A structured questionnaire was administered to 231 Senior Staff (SS) members of the University. Of this number, which was determined using the Taro Yamane's formula for sample size determination, valid data retrieved and analysed represented a response rate of 92 per cent (212). Whilst the study employs One-Way ANOVA to compare the JS and the commitment level among the SS employee group to the University, Correlation and Regression Analyses were performed to establish associations and to determine the cause-effect relationship between the two variables.

Findings: The results of the study indicated that 74 per cent of SS commitment is influenced by their satisfaction level. Thus, the study concluded that the management of the University should priorities staff JS in almost all its corporate decisions, as this will engender their commitment to the University.

Unique Contribution to Practice and Policy: Organisational Commitment (OC) with all its dimensions (affective, continuance and normative) were confirmed to have a positive relationship with the JS of SS of a multi-campus public university; suggesting that OC does not only predicts JS in terms of teaching staff, as indicated by previous studies, but it also does so even with SS (who are in the non-teaching category). It was, therefore, recommend, based on the findings of this study, that the management of the UDS should priorities staff JS in almost all its corporate decisions, as this will engender their commitment to the University.

 

Downloads

Download data is not yet available.

Author Biographies

Yussif Abdallah

University for Development Studies, Human Resource Section, Tamale, Ghana

 Ibrahim Alhassan

University for Development Studies, Human Resource Planning and Research Unit, Tamale, Ghana

References

Abukar, A. K., Francis, N. S., & Alhassan, I. (2019, December). Exploring Job Satisfaction and Organizational Commitment Relationship: A Study of Key Employee Groups in A Multi-Campus Public University in Northern Ghana. Researchjournali's Journal of Human Resource, 7(6), 1-16.

Agyedu, G. O., Donkor, F., & Obeng, S. (2007). Research Methods, University of Education Winneba, College of Technology Education, Kumasi.

Agyedu, G. O., Donkor, F., & Obeng, S. (2011). Research Methods, University of Education Winneba, College of Technology Education, Kumasi.

Ahmad, N. O. (2010). Empowerment Job Satisfaction and Organisational Commitment: A Comparative Analysis of Nurses Working in Malaysia and England. Journal of Nursing Management 18 (5): 582-91.

Alhassan, I., 2020. An Assessment of the Operationalization of Ghana's Policy on Free Senior High School Education in Some Selected Public Senior High Schools in the Tamale Metropolis, Tamale: Unpublished MPhil Thesis.

Anton, C. (2009) The Impact of Role Stress on Workers' Behaviour through Job Satisfaction and Organizational Commitment. International Journal of Psychology, 44, 187-194 http://dx.doi.org/10.1080/00207590701700511

Ary, D., Jacobs, L. C., & Razavich, A. (1979). Introduction to research in education.Toronto: Holt, Rinehart & Winston.

Approach, 6thInternational Scientific Conference - Vilnius, Lithuania, Business and Management 2010 Selected papers, Vilnius, May 13-14.

Asiamah, N., Henry, K. M. & Eric, F. O.-a., 2017. General, Target, and Accessible Population: Demystifying the Concepts for Effective Sampling. The Qualitative Report, Volume 22, pp. 1607-1622.

Bateman, T., & Strasser, S. (1984). A Longitudinal Analysis of the Antecedents of Organizational Commitment. Academy of Management Joumai, 27(1), 95-112.

Becker, H. S. (1960). Notes on the Concept of Commitment. The American Journal of Sociology, 66(1), 32 -40. Retrieved from http://links.jstor.org/sici?sici=0002-9602%28196007%2966%3A1%3C32%3ANOTCOC%3E2.0.CO%

Biemiller, L. (2008). To college employees, the work environment is all important. The Chronicle of Higher Education, 54 (45), 12-15.

Bird, M. (2005). Linking epistemological beliefs to cognitive development and academicperformance. Unpublished master's thesis, Wichita State University, Wichita, KS.

Brown, D. & Sargent, M. (2007). Job Satisfaction, Organizational Commitment, and Religious Commitment of Fulltime

Ciarniene, R., Kumpikaite, V. & VienazÌŒindiene, M. (2010). Expectations and Job Satisfaction: Theoretical and Empirical

Dalton, J., Hoyle, M. & Watts, R. (2006). Human Relations (3rd ed.), Thompson South-Western, USA.

Daneshfard, C. & Ekvaniyan, K. E. (2012). Organisational Commitment and Job Satisfaction in Islamic Azad University, Interdisciplinary Journal of Contemporary Research in Business, 3(9), 168-181.

DeCenzo, D. A., & Silhanek, B. (2002). Human Relations: Personal and Professional Development (2nd ed.), Pearson Education, Prentice Hall, New Jersey, USA.

Dessler, G. (2008). Human Resource Management (11th ed.), Pearson Education, Prentice Hall, New Jersey, USA.

Dhanapal, S., Alwie, S. B. M., Subramaniam, T., & Vashu, D. (2013). Factors Affecting Job Satisfaction among Academicians: A Comparative Study of Gender and Generations, International Journal of Management Excellence, 2(1), 128-139.

Donald, M. F., Lucia, M. E., & Victor, N. M. (2016). The Relationship Between Job Satisfaction And Organizational Commitment Among Academic Staff Members In A Selected Higher Education Institution. The 2016 WEI International Academic Conference Proceedings, (pp. 37-48). Vienna, Austria.

Eleswed, M., & Fatema Mohammed. (2014). Predicting Organizational Commitment via Job Satisfaction, Gender, Age, Experience, and Position: An empirical Investigation in a Private Financial Institution in Bahrain. International Journal of Business and Social Science, 5(9).

Eslami, J., & Gharakhani, D. (2012). Organisational Commitment and Job Satisfaction, Journal of science and technology, 2(2), 85-91.

Florenthal, B., Tolstikov-Mast, Y., & Yilmazsoy, N. (2009). Understanding organisational culture from multiple perspectives: Faculty-staff relations analysis. The Journal of Academic Administration, 5(1), 29-41.

Fogarty, T. (1994). Public Accounting Experience: The Influence of Demographic and Organisational Attributes, Managerial Auditing Journal 9(7): pages 12-20.

Fraenkel, J. R., & Wallen, N. E. (2006). How to Design and Evaluate Research in Education (7th ed.). Nwe York: McGraw-Hill.

Gangai, K. N., & Agrawal, R. (2015). Job Satisfaction and Organizational Commitment: Is It important for Employee Performance. Int. J. Manage. Bus. Res., 269-278.

Hackman, J. R., & Oldham, C. R. (1975). Development of the job diagnostic survey. Journal of Applied Psychology, 60, 159- 170.

Herzberg, F. (1959). Work and the Nature of Man, New York: Wiley

University for Development Studies. (2021). Basic Facts, Statistics and List of Graduands. (I. Alhassan, Ed.) Tamale: M-buk Concept.

Jamal, V. V., & Muhammad, B. a. (1979). On Becker's Theory of Commitment: An Empirical Verification Among Blue-Collar Workers. Industrial Relations, 34(1), 123-139.

Judge, T. A., Bono, J. E., Thoresen, C. J. & Patton, G. K. (2001). The Job Satisfaction-Job Performance Relationship: A Qualitative and Quantitative Review, Psychological Bulletin, Vol. 127, No. 3, 376-407.

Kanter, D. L., & Mirvis, P. H. (1989). The Cynical Americans: Living and Working in an Age of Discontent and Disillusion. San Francisco: Jossey-Bass.

Krueger, R.A, and Casey, M.A. (2000) Focus Groups: A Practical Guide for Applied Research. 3rd ed. Thousand Oaks, CA: Sage.

Locke, E. A. (1976). The natureandcausesofjob satisfaction. In M.D. Donnette (ed.), Handbook of industrial and organisational psychology. Chicago, IL: Rand McNally.

Macdonald, S., & Maclntyre, P. (1997). The Generic Job SatisfactionS cale: Scale Development and Its Correlates. Employee Assistance Quarterly, 13(2).

Markovits, Y., Davis, A. J., Fay, D., & Dick, R. v. (2010). The Link Between Job Satisfaction and Organizational Commitment: Differences Between Public and Private Sector. International Public Management Journal.

Maslow, A. (1954). Motivation and Personality. New York, Harper and Brothers.

Meyer, J. P., & Allen, N. J. (1991). A Three-Component Conceptualization of Organizational Cynicism. Human Resource Management Review, 1(1), 61-89.

Meyer, J. P. & Allen, N. J. (1991). A Three-Component Conceptualization of Organizational Commitment, Human Resource Management Review 1: 61.

Meyer, J. P., & Allen, N. J. (1997). Commitment in the Workplace: Theory, Research, and Application. Thousand Oaks, CA: Sage.

Mehrad, A., Hamsan, H. H. B., Redzuan, M. & Abdulai, H. (2015). The Role of Job Satisfaction among Academic Staffs at University, proceeding of the 3rd Global Summit on Education GSE 2015, Kuala Lumpur, MALAYSIA,Organised by http://WorldConferences.net 573 9-10 March 2015.

Mowday, R. T., T, R., Steers, R. M., & Porter, L. W. (1979). the Measurement of Organizational Commitment. Journals of Vocational Behavior, 14, 224- 247.

Morrison, E., & Robison, S. (1997). When Employee Feels Betrayed; A Model of How Psychological Contracts Develops. Academy of Management, 22(1), 226-256. Retrieved 06 21, 2018, from http://www.jstor.org/stable/259230

Mohamed Aly, A., Ghanem, M., & El-Shanawany, S. (2016). Organizational Cynicism and Its Consequences on Nurses and Quality of Care in Critical Care and Toxicology Units. Journal of Education and Practice, 7(8).

Mugenda, O., & Mugenda, A. (1999). Research Methods: Quantitative and Qualitative Approaches. Nairobi,Kenya: Act Press.

Olffen, W., & Roe, R. A. (2008). Beyond the Three-Component Model of Organizational Commitment, Journal of Applied Psychology 93 (1): 70-83.

Pienaar, C., & Bester, C. L., (2008). Retention of Academics in the Early Career Phase, S. A. Journal of Human Resource Management, 6 (2), 32 - 41.

Qi, Y. T. (2007). Job Opportunity, Organization Commitment and Turnover Intention, China-USA Business Review, 6(2).

Rashid, U. & Rashid, S. (2011). The Effect of Job Enrichment on Job Satisfaction: A Case Study of Faculty Members, Interdisciplinary Journal of Contemporary Research in Business, 3(4), 106-117.

Robbins, S. (1998). Organisational Behaviour: Concepts, Controversies, Applications, Upper Saddle River, NJ: Prentice-Hall.

Robbins, S. P., & Judge, T. A. (2016). Organizational Behaviour (17th ed.). United States: Pearson Education.

Robson, C. 1993, Real World Research: A Resource for Social Scientists and Practitioners-Researchers, Blackwell, Oxford.

Saridakis, G., Yanqing Lai, R. I., & Gourlay, S. (2018). Exploring the relationship between job satisfaction and organizational commitment: an instrumental variable approach. The International Journal of Human Resource Management, 1466 -4399. Retrieved from http://www.tandfonline.com/loi/rijh20

Schermerhorn, J.R. Hunt, J.R and Osborn, N.R, (2005), "Organisational Behaviour", 9th Ed. New York: John Wiley & Sons.

Schoemmel, K. & Jønsson, T. S. (2014). Multiple Affective Commitments: Quitting Intentions and Job Performance, Employee Relations Vol. 36 No. 5, 2014 pp. 516-534.

Shadid N. B., Eid. S. A. & Omar A. J. (1996). Organisational Commitment, Job Satisfaction and Job Characteristics: An Empirical Study of Expatriates in Saudi Arabia, International Journal of Commerce and Management, Vol.6, No. 3 & 4.

Sherman, A., Bohlander, G., & Snell, S. (1996). Managing Human Resources (10th ed.), South-Western College Publishing, Cincinnati, Ohio.

Sims, H. P.; Szilagyi, A. D.; Keller, R. T. (1976) The measurement of job characteristics. Academy of Management Journal, New York, v. 19, n. 2, P. 195-212.

Sikorska-Simmons, E. (2005). Predictors of Organizational Commitment Among Staff in Assisted Living. The Gerontological Society of Society of America, 45(2), 196-205.rica, 45(2), 196-205.

Smerek, E. R. & Peterson, M. (2007). Examining Herzberg's Theory: Improving Job Satisfaction among Non-Teaching Employees at a University. Journal of Research in Higher Education, 48(2), 229-250.

Suri, M., & Petchsawang, P. (2018). Relationship between job satisfaction, organizational commitment and demographic factors in private banking sector in Bangkok. UTCC International Journal of Business and Economics, 10(2).

Srivastava, S. (2013). Job Satisfaction and Organizational Commitment Relationship: Effect of Personality Variables. SAGE, 17(2), 159-167.

Vandenberg, R. J., & Lance, C. E. (1992). Examining the Causal Order of Job Satisfaction Organizational Commitment. Journal of of Management, 18(1), 153-167.

VujicÌŒicÌ, D., JovicÌŒicÌ, A., LalicÌ, D., GagicÌ, S., & Cvejanov, A. (2015). The relation between job insecurity, job satisfaction and organizational commitment among employees in the tourism sector in Novi Sad. Economic and Industrial Democracy, 633-652.

Wilkins, S., Butt, M. M., & Annabi, C. A. (2017). The Effects of Employee Commitment in Transitional Higher Education: The Case of International Branch Campuses. Journal of Studies in International Education, 21(4), 295-314.

Yamane, T. (1973). Statistics: An Introductory Analysis (3rd ed.). New York: Harper and Row.

Downloads

Published

2021-12-30

How to Cite

Abdallah, Y. ., & Alhassan, Ibrahim. (2021). Estimating Job Satisfaction and Commitment Correlate of Senior Staff Members of the University for Development Studies, Tamale, Ghana. European Journal of Human Resource, 5(2), 19–32. https://doi.org/10.47672/ejh.885

Issue

Section

Articles