EFFECT OF EMPLOYEES PERCEPTIONS OF PROCEDURAL JUSTICE ON EMPLOYEE COMMITMENT IN HEALTH SECTOR NON-GOVERNMENTAL ORGANIZATIONS IN KENYA
DOI:
https://doi.org/10.47672/ejh.187Keywords:
employees' perceptions, procedural justice, employee commitment, health sector non-governmental organizationsAbstract
Purpose: The purpose of the study was to establish the effect of employees' perceptions of procedural justice on employee commitment in health sector non-governmental organizations in Kenya.
Methodology: The study adopted descriptive and correlational research designs with a statistical sample of 195 employees responsible for key result areas in 17 health sector Non-Governmental Organizations. Justice perceptions were measured using Colquitt's four construct model comprising of distributive, procedural, interpersonal and informational justice while organizational commitment was measured through Meyer's three component model comprising of affective, continuance and normative commitment. Inferential statistics comprising of correlation, multiple linear regression models and ANOVA analysis were applied `to establish the relationship between the independent and dependent variables. Qualitative data was analyzed through the use of questionnaires.
Results: Based on the findings, the study concluded that procedural justice perceptions have a positive influence on affective commitment and normative commitment.
Unique contribution to theory, practice and policy: Managers and other leaders should be aware that the fairness of procedures used in allocating rewards and the voice afforded employees in the allocation process are as important as the fairness of the allocation of rewards in improving level of employees' commitment in an organization. For organizational procedures to be perceived as fair, they should be applied consistently.
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Copyright (c) 2017 Patrick M. Gichira, Dr Susan w Were, Dr George O. Orwa
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