Impact of Performance Evaluation on Employees' Productivity in Deposit Money Banks in Lagos State, Nigeria
DOI:
https://doi.org/10.47672/ejh.1173Keywords:
Performance evaluation, Employee Productivity, Banks, Managerial Review, Peer ReviewAbstract
Purpose: Performance evaluation is an element of performance management which is planned to increase productivity and provides an opportunity to continuously review business objectives. Some researchers have indicated that many managers felt that performance evaluation did not add value or help achieve business objectives while many workers found it a bother. In Nigeria, performance evaluation has been embraced by both the public and private sectors as a tool for performance improvement. The assessment of its effectiveness, however, has been hampered. This study sought to determine the effect of performance evaluation on employee productivity in deposit money banks in Lagos State.
Methodology: The study adopts survey research design. The population of this study consist of 192 employees of two selected Deposit Money Banks in Lagos State. The study adopted total enumeration method in determining the sample size. The study collected primary data with the help of questionnaire. Data was collected from respondents using a structured questionnaire. Ordinary least square regression model was used to assess the nature and degree of relationship between dependent variable and independent variables.
Findings: Findings from the study indicated that the use of performance appraisal has significant effect on employee productivity. Specifically, findings revealed that managerial review and peer review have significant effect and enhanced employee productivity.
Recommendation: The study recommends that management should adopt successful management styles which involve building teams, networks of relationships, and developing and motivating others which would instil skills to the employees and which have a critical role in improving the level of productivity of the employees.
Downloads
References
AbdulMunem, Ezza Subhi (2017). The way to achieve efficient and upgrading performance level, Management Journal, 20(2).
Abu-Doleh, J., & Weir, D. (2017). Dimensions of performance appraisal systems in Jordanian private and public organizations. The International Journal of Human Resource Management,18(1):75-84
Adekoya, A. O., Alade, O. S., & Arogundade, K. K. (2014). Performance appraisal in the Nigerian banking sector: The individual and joint variables analyse. European Journal of Business and Management, 6(5), 140-147.
Al Mehrzi, N., Singh, S.K. (2016), Competing through employee engagement: A proposed framework. International Journal of Productivity and Performance Management, 65(6): 831-843.
Almagribi, Kamel, (2018), Management: Principles, concepts, and functions, Ryad, Lana Press, Suadia Arabia.
Almaneef, Ibrahim, (2017) Management efficient & effectiveness, Ryad, general management institution.in Saudi Arabia: An empirical study. International Journal of Management, 22(3).
Badawai, S.A., Treshia, Y. (2018), Pengaruh motivasi kerja, disiplin kerja dan kompensasi terhadap kinerja karyawan (Studi kasus di perusahaan PT IE). Jurnal Ilmiah Manajemen and Bisnis, 2(1), 53-70.
Bassett GA, Meyer HH. (2021). Performance appraisal based on self-review. Personnel Psychology, 21:421430.
Bateman, T. S. and Snell, S. A. (2019). Management: Building competitive advantage, 4th edition; Boston: Irwin McGraw Hill.
Battaglio, R.P., Jr, & French P.E. (2016). Public service motivation, public management reform, and organizational socialization: testing the effects of employment-at-will and agency on PSM among municipal employees. Public Personnel Management, 45 (2): 123-147
Borkovsky, R. N. (2017). The timing of version releases: A dynamic duopoly model. Quantitative Marketing and Economics, 15(3): 187-239.
Bratt, E. L., & Moons, P. (2015). Forty years of quality-of-life research in congenital heart disease: Temporal trends in conceptual and methodological rigor. International Journal of Cardiology, 195:1-6.
Carroll SJ, Schneier CE. (2019). Performance appraisal and review systems: The identification, measurement, and development of performance in organizations. Glenview, IL: Scott. Foreman.
Chang, S. C., & Tsai, P. H. (2016). A hybrid financial performance evaluation model for wealth management banks following the global financial crisis. Technological and Economic Development of Economy, 22(1), 21-46.
Chen, J., Su, Y., Si, H., & Chen, J. (2018). Managerial areas of construction and demolition waste: a scientometricreview. International journal of environmental research and public health, 15(11), 2350.
Czerwonka, E. (2021). How to implement a managerial review process. Retrieved from https://buddypunch.com/blog/implement-managerial-review-process/
Eichhorst, W., Marx, P., & Rinne, U. (2020). Manoeuvring through the crisis: Labour market and social policies during the COVID-19 Pandemic. Intereconomics, 55(6), 375-380.
Eromafuru, E., & Aigbomian, S. E. (2020). Focusing organizational culture and employees' citizenship behaviour narratives on broadcasting organizations in Nigeria. Asian Journal of Social Sciences and Management Studies, 7(1), 71-79.
Garcia, E. (2019). The importance of the employee's commitment to remain at a company. Retrieved from https://branchcreation.com/2019/11/04/the-importance-of-the-employees-commitment-to-remain-at-a-company/
Gerhart, B., & Milkovich, G. T. (2016). Organizational differences in managerial compensation and financial performance. Academy of Management journal, 33(4), 663-691.
Halbesleben, J.R.B., Wheeler, A.R. (2017). The relative roles of engagement and embeddedness in predicting job performance and intention to leave. Work and Stress, 11(7):111-122.
Haskett, Sasser and Schlesinger (2017). The Service Profit Chain. New York: The Free Press.
Homayounizadpanah, B. (2012). Effect of implementing performance management on the productivity, efficiency and effectiveness of the Chabahar municipal employees. Appl Sci Eng Technol, 4(12), 1767-1784Jain, R., & Premkumar, R., (2020). HRD practices in Indian organizations and their impact on "žproductivity"Ÿ of human resources: an empirical study. Management and Labour Studies. 36 (1):5-30.
Jain, R., & Premkumar, R., (2020). HRD practices in Indian organizations and their impact on "žproductivity"Ÿ of human resources: an empirical study. Management and Labour Studies. 36 (1):5-30.
John, V. H., & Kelechi, N. G. (2020). Job satisfaction and organizational citizenship behaviour of employees in selected deposit money banks of Lagos state, Nigeria. International Journal of Management, Social Sciences, Peace and Conflict Studies, 3(3), 1-22.
Krishnan, V., & Ramachandran, K. (2019). Integrated product architecture and pricing for managing sequential innovation. Management Science, 57(11): 2040-2053.
Lau, Wang, Chan and Law (2018). Information technology and the work environment: Does it change the way people interact at work: Human Business Management, European Journal of Social Sciences, 20(3):267 - 280
Lecturer, I. (2018), Analysis of organizational culture, competence and work motivation: The effect on satisfaction and performance of government employees of parepare. Russian Journal of Agricultural and Socio-Economic Sciences, 74(2), 148-155.
Luthans, F. (2016). Organizational behavior, 9th Edition' Boston: McGraw Hill Publishers.
Made, S. I. (2018). Employee career development: a study on career management, competence, satisfaction and organizational commitment in a star hotel of Bali. Russian Journal of Agricultural and Socio-Economic Sciences, 82(10).
McGowan, J., Sampson, M., & Lefebvre, C. (2010). An evidence-based checklist for the peer review of electronic search strategies (PRESS EBC). Evid Based Libr Inf Pract, 5(1), 149-154.
Mehedi, H. (2016). 5 advantages of efficient workforce management. Retrieved from m2sys.com/blog/workforce-management/5-advantages-efficient-workforce-management/
Moe WW, Schweidel DA (2017) Online product opinions: Incidence, evaluation, and evolution. Marketing Sci. 31(3):372-386.
Moe WW, Trusov M (2016) The value of social dynamics in online product ratings forums. Journal of Marketing Research, 48(3):444-456.
Moon, S., P. K. Bergey, D. Iacobucci. 2010. Dynamic effects among movie ratings, movie revenues, and viewer satisfaction. Journal of Marketing 74(1) 108-121
Moons, P., Van Deyk, K., Budts, W., & De Geest, S. (2020). Caliber of quality-of-life assessments in congenital heart disease: A plea for more conceptual and methodological rigor. Archives of Pediatrics and Adolescent Medicine, 158(11), 1062-1069.
Msisiri, P. R. (2018). Relationship between non-financial rewards and retention of employees in banking industry: case of commercial rural development bank-Arusha(Doctoral dissertation, Jkuat-Cohred).
Muchinsky, P. M., & Marchese, M. C. (2016). Psychology applied to work: An introduction to industrial and organizational psychology (8th Ed.). Belmont, CA, United States: Wadsworth Publishing Co.
Mwema, N. W., & Gachunga, H. G. (2014). The influence of performance appraisal on employee productivity in organizations: A case study of selected WHO offices in East Africa. International Journal of Social Sciences and Entrepreneurship, 1(11), 324-337.
Nnamani, C. N., Yusuf, A. A., & Shuaibu, H. (2022). Effect of performance appraisal on employee productivity: A study of federal secretariat Abuja. International Journal of Management, Social Sciences, Peace and Conflict Studies, 5(2), 285- 298.
Qamar, A., & Asif, S. (2016). Performance management: A roadmap for developing implementing and evaluating performance management systems. South Asian Journal of Management, 23(2), 150.
Quade, M. J., McLarty, B. D., & Bonner, J. M. (2020). The influence of supervisor bottom-line mentality and employee bottom-line mentality on leader-member exchange and subsequent employee performance. Human Relations, 73(8), 1157-1181.
Siltala, J. (2019). New public management: the evidence-based worst practice? Administration & Society. 45(4): 468-493.
Tetteh, E.N., & Attiogbe, E.J.K. (2019). Work-life balance among working university students in Ghana. Higher Education, Skills and Work-Based Learning, 9(4): 525-537.
Wagacha, K. N., & Maende, C. (2017). Performance appraisal systems and employee productivity in commercial banks in Nairobi County, Kenya. International Academic Journal of Human Resource and Business Administration, 2(4), 329-346.
Yang, Y., Lee, P.K.C., Cheng, T.C.E. (2016), Continuous improvement competence, employee creativity, and new service development performance: A frontline employee perspective. International Journal of Production Economics, 171:275-288.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2022 Odunayo, H. A., PhD
This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution (CC-BY) 4.0 License that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
