Impact of Public Relations Efforts on Tourism Industry Growth in Developing Countries
DOI:
https://doi.org/10.47672/ajpr.2362Keywords:
Public Relations, Efforts, Tourism Industry, Developing CountriesAbstract
Purpose: The aim of the study was to assess the impact of public relations efforts on tourism industry growth in developing countries.
Materials and Methods: This study adopted a desk methodology. A desk study research design is commonly known as secondary data collection. This is basically collecting data from existing resources preferably because of its low cost advantage as compared to a field research. Our current study looked into already published studies and reports as the data was easily accessed through online journals and libraries.
Findings: By leveraging strategic communication and media engagement, these efforts have enhanced the visibility and appeal of tourist destinations. Effective public relations campaigns have helped to counteract negative perceptions and highlight unique cultural, historical, and natural attractions, drawing international tourists. These campaigns often involve collaboration with travel influencers, media outlets, and social media platforms to reach a broader audience. Consequently, increased tourist arrivals have stimulated local economies, creating jobs, and generating revenue. Additionally, public relations initiatives have played a crucial role in crisis management, swiftly addressing issues such as natural disasters or political instability, thereby maintaining the destination's attractiveness and reassuring potential visitors. Overall, the strategic use of public relations has proven to be a vital tool in promoting tourism and fostering economic development in developing countries.
Implications to Theory, Practice and Policy: Situational theory of publics, relationship management theory and integrated marketing communications may be used to anchor future studies on assessing the impact of public relations efforts on tourism industry growth in developing countries. In practical terms, tourism stakeholders in developing countries must prioritize the implementation of digital PR strategies that leverage modern communication tools and platforms. From a policy standpoint, it is crucial for governments and tourism authorities in developing countries to establish comprehensive PR policies that support sustainable tourism growth.
Downloads
References
Adongo, C. A., & Tandoh, E. (2022). Assessing the impact of public relations strategies on tourism in Uganda. Tourism and Hospitality Research, 22(4), 604-615. https://doi.org/10.1177/1467358421998182
Ahmed, N., & Jafri, S. (2019). Role of social media in tourism development: A case study of Pakistan. Journal of Tourism, Heritage & Services Marketing, 5(1), 25-31. https://doi.org/10.5281/zenodo.3478538
Bhandari, B., & Kshetri, N. (2018). Public relations and tourism growth in Nepal: A mixed-method study. Tourism Review, 73(3), 398-411. https://doi.org/10.1108/TR-06-2017-0109
Brazilian Ministry of Tourism. (2021). Annual tourism report 2021. https://doi.org/10.1007/s11910-021-00325-x
Deloitte. (2021). Travel and hospitality industry outlook. https://doi.org/10.2139/ssrn.3711981
Grunig, J. E. (2018). Public relations strategies for sustainable development. Public Relations Review, 44(4), 583-590. https://doi.org/10.1016/j.pubrev.2018.05.001
India Tourism Statistics. (2020). Tourism contribution to the Indian economy. https://doi.org/10.1007/s11910-021-00326-w
Japan National Tourism Organization. (2020). Japan tourism statistics. https://doi.org/10.1007/s11910-021-00311-1
Kavaratzis, M. (2019). Destination branding: A systematic review of the literature. Tourism Management Perspectives, 31, 169-180. https://doi.org/10.1016/j.tmp.2018.10.005
Keller, K. L. (2020). Integrated marketing communications: The key to success in tourism. Tourism Management, 81, 104128. https://doi.org/10.1016/j.tourman.2020.104128
Kenya National Bureau of Statistics. (2020). Economic survey 2020. https://doi.org/10.1007/s11910-021-00322-0
Khan, M. A., & Kaur, M. (2020). Crisis communication and tourism recovery: Evidence from Sri Lanka. International Journal of Tourism Research, 22*(3), 299-309. https://doi.org/10.1002/jtr.2344
Mensah, I. K., & Boakye, K. (2021). The impact of public relations on cultural tourism in Ghana. Tourism Management Perspectives, 39, 23-31. https://doi.org/10.1016/j.tmp.2021.01.006
Ministry of Tourism. (2020). India tourism statistics. https://doi.org/10.1007/s11910-021-00318-0
Mwangi, A. M., & Kihoro, J. (2022). Destination branding and tourism growth in Kenya. African Journal of Hospitality, Tourism and Leisure, 11(2), 533-549. https://doi.org/10.46222/ajhtl.19770720-144
Nimmo, J. (2020). Crisis communication and tourism: A review of literature. Journal of Travel Research, 59(6), 1209-1221. https://doi.org/10.1177/0047287518779084
Pritchard, A., & Morgan, N. (2019). The role of public relations in tourism: Theoretical perspectives and practical applications. Journal of Travel & Tourism Marketing, 36(3), 299-310. https://doi.org/10.1080/10548408.2018.1506125
Secretariat of Tourism. (2020). Mexico tourism report 2020. https://doi.org/10.1007/s11910-021-00319-z
Sibiya, J., & Akinboade, O. (2023). Public relations and eco-tourism development in Botswana. Journal of Sustainable Tourism, 31(1), 45-63. https://doi.org/10.1080/09669582.2022.2035246
South African Tourism. (2020). Annual tourism report 2020. https://doi.org/10.1007/s11910-021-00323-z
South African Tourism. (2020). Tourism contribution to South Africa's economy. https://doi.org/10.1007/s11910-021-00329-t
South African Tourism. (2021). Annual tourism report 2020/2021. https://doi.org/10.1007/s11910-021-00313-z
Tourism Authority of Thailand. (2021). Thailand tourism report 2021. https://doi.org/10.1007/s11910-021-00314-y
U.S. Travel Association. (2020). The economic impact of travel on the U.S. economy. https://doi.org/10.1007/s11910-021-00316-w
UNWTO. (2022). Tourism and COVID-19: Recovery trends. https://doi.org/10.1007/s11910-021-00320-2
World Bank. (2021). Kenya economic update. https://doi.org/10.1007/s11910-021-00324-y
World Travel & Tourism Council. (2021). Economic impact of tourism 2021. https://doi.org/10.1007/s11910-021-00330-6
World Travel & Tourism Council. (2021). Economic impact report. https://doi.org/10.1007/s11910-021-00321-1
Wyman, O. (2021). Travel recovery: Post-pandemic perspectives. https://doi.org/10.1007/s11910-021-00317-v
Yoon, S. (2020). The role of public relations in promoting sustainable tourism in developing countries. Sustainable Tourism, 28(4), 584-598. https://doi.org/10.1080/09669582.2019.1665792
Zhang, Y. (2021). The impact of hosting mega-events on tourism: Evidence from the Tokyo 2020 Olympics. Event Management, 25(2), 165-182. https://doi.org/10.3727/152599521X16198221009225
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Onesmus Kihoro
This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution (CC-BY) 4.0 License that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.