Impact of Instructor Presence on Student Satisfaction in Distance Learning Environments in Botswana
DOI:
https://doi.org/10.47672/ajodl.2323Keywords:
Instructor Presence, Student Satisfaction, Distance Learning, EnvironmentsAbstract
Purpose: The aim of the study was to assess the impact of instructor presence on student satisfaction in distance learning environments in Botswana.
Materials and Methods: This study adopted a desk methodology. A desk study research design is commonly known as secondary data collection. This is basically collecting data from existing resources preferably because of its low cost advantage as compared to a field research. Our current study looked into already published studies and reports as the data was easily accessed through online journals and libraries.
Findings: The study found that students value instructors who demonstrate a strong online presence through frequent interactions, personalized feedback on assignments, and proactive communication of course expectations. This direct engagement fosters a sense of connection and support, mitigating feelings of isolation often associated with remote learning. Furthermore, studies suggest that instructor presence positively influences student motivation and academic performance, contributing to overall higher satisfaction levels among learners in online courses. These findings underscore the importance of effective instructor engagement strategies in shaping positive learning experiences and outcomes in distance education settings.
Implications to Theory, Practice and Policy: Social presence theory, community of inquiry (CoI) framework and self-determination theory may be used to anchor future studies on assessing the impact of instructor presence on student satisfaction in distance learning environments in Botswana. Institutions should invest in comprehensive training and professional development programs for instructors, focusing on effective online communication, personalized feedback, and engagement strategies. Educational institutions should develop and enforce policies that prioritize instructor presence in online course design and delivery.
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