The Role of Corporate Leaders in Enhancing Interpersonal Relationships within an Organization: A Case Study of FastLearn Technologies Ltd
DOI:
https://doi.org/10.47672/ajlg.1047Keywords:
Interpersonal relationships, corporate leaders, employees, organizationsAbstract
Purpose: Interpersonal relationships are seen to play a vital part in the success and/or failure of many organizations. In managing human resource, the aspect of interpersonal relationships is a concern as it may or may not border on the work performance of the organization. This study aims to find out the role that corporate leaders play in enhancing interpersonal relationships within the organization.
Methodology: The study adopted a descriptive research design. In conducting this study, literature on subject was reviewed as secondary data and primary data was collected through the use of self-administered questionnaires, focus group discussions and interview guides. The data collection instruments consisted of both close-ended and open-ended questions. The target population for the study comprised of all the 55 employees, management inclusive, of FastLearn Technologies Ltd who were part of the study. The data collected was entered into a Microsoft Excel sheet for analysis and interpretation and provision of recommendations thereafter.
Findings: This research has revealed that interpersonal relationships within the organization actually do have an impact on the organization's productivity. The impact can either be negative or positive depending on the role that corporate leaders play to encourage or discourage interpersonal relations.
Unique contribution to theory, practice and policy: The study advocates for management and corporate leaders to encourage employees to engage in team activities. It further advocates for them to develop conflict resolution strategies and policies that would provide a win- win situation for both the employee and the employer.
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