INFLUENCE OF STRATEGIC LEADERSHIP PRACTICES ON SERVICE DELIVERY WITHIN COUNTY GOVERNMENTS IN KENYA: A LITERATURE REVIEW
DOI:
https://doi.org/10.47672/jsm.326Keywords:
Devolution, Strategic leadership, Ethical practices, Core competencies, Service DeliveryAbstract
Purpose: The research paper sought to examine the influence of strategic leadership practices on service delivery within county governments in Kenya: a literature review
Methodology: Based on previous research work the study specifically explored how core competencies and ethical practices can enhance service delivery
Results: The study found that strategic leadership practices can enhance service delivery. Electing and appointing county leaders who are professionally qualified and have essential leadership traits can fasten the attainment of devolution goals through better management of resources, involvement of the citizenry and reduction of bureaucracy
Unique contribution to theory, practice and policy: It is important that counties must invest in efficient communication systems so that staff are abreast with the dynamism that devolution presents. With so many impeding changes in the county environment, County leaders should be keen on ensuring that staff are involved in the planning and implementation stages. They should also increase their personal competencies to understand the organizational environment.
Downloads
References
Abass, M. K., Munga, J., & Were, E. (2017). The relationship between strategy implementation and performance in county governments of Kenya: A case study of Wajir County government. International Academic Journal of Human Resource and Business Administration 2, no. 3 (2017): 381-401.
Abe, T., & Monisola, O. J. (2014). Citizen Participation and service delivery at the local government level: A case of ise/orun local government in Ekiti State, Nigeria. . Journal of Law, Policy and Globalization, , 27, 102-110.
Akinyele, S., & Olufunke, F. I. (2007). Impact of strategic planning on organizational performance and survival,. Research Journal of Business Management,, 1: 62-71.
Alornyeku, F. K. (2011). The impact of bureaucracy on public service delivery: A study of kumasi metropolitan assembly. Unpublished MSc, research project, Ghana: Kwame Nkrumah University of Science and Technology.
Antonakis, J. (2012). Transformational and charismatic leadership. The Nature of Leadership, , 41(0), 256-288.
Avolio, B. J., Walumbwa, F. O., & Weber, T. J. (2009). Leadership: current theories, research, and future directions. Annual Review of Psychology, , 60(1), 421-449.
Balunywa, W., Nangoli, S., Mugerwa, G. W., Teko, J., & Mayoka, K. G. (2014). An analysis of fiscal decentralization as a strategy for improving revenue performance in Ugandan Local governments. Journal of Research in International Business and Management, , 4(2), 28-36.
Boris, O. H. (2015). Challenges confronting local government administration in efficient and effective social service delivery: The Nigerian Experience. . International Journal of Public Administration and Management Research, , 2(5), 12-22.
Bush, T., & Glover, D. (2014). School leadership models: what do we know? . School Leadership & Management, , 34(5), 553-571.
Clegg, N., & Greg, C. (2010). Decentralisation and the Localism Bill: an essential guide. . HM Government, , 978(1), 4098.
Eigema, J. (2007). Service Delivery, a Challenge for Local Governments, . VNG International.
Freinkman, L., & Plekhanov, A. (2009). Fiscal decentralisation and the quality of public services in Russian regions. Working Paper No. 111.
Gemmell, N., Kneller, R., & Sanz, I. (2013). Fiscal decentralisation and economic growth: Spending versus revenue decentralisation. . Economic Inquiry, 51(4), 1915-1931.
Gu, J., Weng, Q., & Xie, F. (2012). Leadership, ethical codes of behaviour and performance: empirical study using cross-provincial data. Chinese Management Studies, , 6(4), 598-609.
Haynes, P. (2015). Managing complexity in the public services. Routledge.
Hitt, M., Ireland, R., & Hoskisson, R. (2007). Strategic management: competitiveness and globalization, 7th edition, . Ohio, Thomson/South Western.
Holman, P. (2011). Turning great strategy into effective performance', Strategy.
House, R. J. (1996). Path-goal theory of leadership: lessons, legacy, and a reformulated theory. , Leadership Quarterly, , 7, 323-352.
House, R. J. (1996). Path-goal theory of leadership: lessons, legacy, and a reformulated theory, . Leadership Quarterly, , 7, 323-352.
Hsieh, T.-Y., & Yik, S. (2011). Leadership as the starting point of strategy, . McKinsey Quarterly, , 1, 67-76.
Hueglin, T. O., & Fenna, A. (2015). Comparative federalism: A systematic inquiry. University of Toronto Press.
Kakucha, W., Simba, F., & Ahmed, A. (2018). Effects of organizational culture on strategic change management in Mombasa County Government. . Journal of Human Resource & Leadership, , 2(1), 19-41.
Karimi, H., Kimani, M. E., & Kinyua, M. J. (2017). Effect of technology and information systems on revenue collection by the county government of Embu, Kenya.
Kihoro, J. M., Nzulwa, J. D., Iravo, M. A., & Wagana, D. M. (2017). The Moderating Effects Of E-Government On The Relationship Between Administrative Decentralization And Service Delivery In County Governments In Kenya. Jomo Kenyatta University of Agriculture and Technology.
Luballo, W. O., & Simon, K. C. (2017). Human resource management practices and service delivery in county government of Siaya, Kenya. Human Resource Management,, 95-113.
Lufthans, G. (2012). The perceived role of strategic leadership on competitiveness of banks in the US, University of Maryland;. The James McGregor Burns Academy of leadership.
Maina, R. A., Namusonge, G., & Kabare, K. (2016). Role of Intrapersonal Traits in Service Delivery by Devolved Governments in Central Kenya. The International Journal of Business & Management, , 4(2), 296.
Masungo, M. T., Marangu, W. N., Obunga, C. A., & Lilungu, D. (2015). Effect of strategic leadership on the performance of devolved government system in Kakamega County, Kenya. . European Journal of Business and Management, , 7(13), 327-338.
MiheliÄ, K. K., LipiÄnik, B., & TekavÄiÄ, M. (2010). Ethical Leadership. . International Journal of Management & Information Systems, , 14(5), 31-42.
Morgan, G. (2007). Images of organization,. Thousand Oaks: Sage.
Mutuma, M. N., Iravo, M., Waiganjo, E., & Kihoro, J. (2017). Moderating effect of government policies on relationship between shared responsibility and service delivery by county government workers in Kenya. International Journal of Academic Research in Business and Social Sciences , 7, no. 4 (2017): 713-731.
Ndabahaliye, S. (2013). An assessment on the impacts of employees ethical conducts to organization performance: a case of Dawasco. Published Journal, Open University of Tanzania.
Olatona, J. B., & Olomola, P. A. (2015). Analysis of fiscal decentralization and public service delivery in Nigeria. . Journal of Economics and Sustainable Development,, 6(9).
Omar, R. M., & Mohamoud, K. A. (2014). The role of strategic leadership in building sustainable competitive advantage in the academic environment. Journal of social and behavioral sciences, , 129 (2014): 289-296.
Opiyo, V. A. (2014). Factors Influencing Effective Service Delivery To Communities. A Case of Nakuru Town. . Unpublished MA Project, Nairobi: The University of Nairobi.
Palladan, A. A., Kadzrina, B. A., & Chong, Y. (2016). The effect of strategic leadership, organization innovativeness, A Study of Tertiary Institutions in Nigeria.
Rosenbaum, A. (2013). Decentralization and Local Governance: Comparing US and Global Perspectives. . Administrative Culture, , 14(1), 11-17.
Sharma, M., & Shilpa. Jain, M. (2013). Leadership Management: Principles, Models and Theories. . Global Journal of Management and Business Studies, , 3(3), 2248-9878.
Sharma, R. R. (2011). Change management: concepts and applications, . New Delhi: : Tata McGraw-Hill.
Siddiquee, N. A. (2008). Service delivery innovations and governance. The Malaysian experience. Transforming Government: . People, Process and Policy,, 2(3), 194-213.
Sujarwoto, S. (2012). Political decentralization and local public services performance in Indonesia. . Journal of Public Administration and Governance, , 2(3).
Taylor, B. (2010). The relationship between strategic leadership and successful strategy implementation, . Journal of Strategic Management, , 1, 2, 10-15.
Toor, S., & Ofori, G. (2009). Ethical leadership: examining the relationships with full range leadership model, employee outcomes, and organizational culture, . Journal of Business Ethics, , (90), 533-547.
Transparency International. (2015). A national opinion poll on devolution and governance in Kenya.
Tshukudu, T. T. (2014). Decentralization as a Strategy for improving Service delivery in the Botswana Public Service Sector. . Journal of Public Administration and Governance,, 4(2).
Vroom, V. H., & Jago, A. G. (2009). Situation effects and levels of analysis in the study of leader participation, . Leadership Quarterly, , 6, 169-181.
Wangari, T. M. (2014). Factors Influencing Citizens'satisfaction With Service Delivery:A Case Of Murang'a County, Kenya. . Unpublished MSc Project, Nairobi: The University of Nairobi.
Winsemius, P., & Guntram, U. (2013). A thousand shades of green: Sustainable strategies for competitive advantage. Routledge.
Yusoff, M. A., Sarjoon, A., Awang, A., & Efendi, D. (2016). Conceptualizing Decentralization and its Dimensions. . International Business Management, , 10(6), 692-701.
Zungura, M. (2014). Understanding New Public Management within the Context of Zimbabwe. International Review of Social Sciences and Humanities,, 6(2), 246-253
Downloads
Published
How to Cite
Issue
Section
License
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution (CC-BY) 4.0 License that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
