THE IMPACT OF PROJECT MANAGEMENT STYLES ON DIGITAL TRANSFORMATION: A CASE STUDY OF AN IT SERVICES COMPANY

Authors

  • Mohammed Aslam Khan

DOI:

https://doi.org/10.47672/ijpm.487

Keywords:

Project Management, Digital transformation, ERP Implementation, Leadership, Project Management Methodology.

Abstract

Purpose: The purpose of this paper was to describe the digital transformation journey in an IT services company. The study aimed to examine the impact of project management styles on the success of the cloud-based ERP implementation in the company.

Methodology: This study was conducted using a qualitative case study method to analyze the project management styles and their influence on the success of the digital transformation of the company.

Findings: The study discovered that the "visionary" and "affiliative" leadership styles are the key factors that affect the digital transformation of a company. The findings also highlighted the importance of the situational leadership style in the digital transformation journey.

Unique contribution to theory, practice and policy: The study concluded by suggesting a management competency framework that leadership team could further develop to successfully drive the digital transformation of the company. The study contributed to the literature by elaborating on a solid characterization of digital transformation journey. The study also offered useful insights to practitioners on how to execute effective and sustainable strategies for digital transformation.

Downloads

Download data is not yet available.

References

Aladwani A.M. (2001), "Change management strategies for successful ERP implementation", Business Process Management Journal, vol. 7, pp. 266-275.

Benbasat, I., Goldstein, D. K., and Mead, M. 1987. "The Case Research Strategy in Studies of Information Systems," MIS Quarterly (11:3), pp. 369-386

Dillon C.K. (1999), "Stretching toward enterprise flexibility with ERP", APICS - The Performance Advantage, pp. 38-43.

Fairholm, M. R. (2004) "˜A new sciences outline for leadership development'. Leadership and Organizational Development Journal, 25(4), 369-383.

G.C. Kane, D. Palmer, A.N. Phillips, D. Kiron, and N. Buckley, "Coming of Age Digitally: MIT Sloan Management Review and Deloitte Insights, June 2018

Gerster, D. 2017. "Digital Transformation and IT: Current State of Research," in Proceedings of PACIS, Langkawi, Malaysia, pp. 1-12

Goleman D, Boyatzis R, McKee A (2004) Primal leadership: learning to lead with emotional intelligence, Boston, Mass. Harvard Business School

Haffke, I., Kalgovas, B., and Benlian, A. 2016. "The Role of the CIO and the CDO in an Organization's Digital Transformation," in Proceedings of ICIS, Dublin, Ireland, pp. 1-20

Hersey, P., & Blanchard, K.H. (1993). Management of organization behavior: utilizing human resources (6th ed.). Englewood Cliffs, NJ: Prentice-Hall.

Karimi, J., and Walter, Z. 2015. "The Role of Dynamic Capabilities in Responding to Digital Disruption: A Factor Based Study of the Newspaper Industry," Journal of Management Information Systems (32:1), pp. 39-81.

Ke, W. and Wei, K.K. (2008) "˜Organizational culture and leadership in ERP implementation', Decision Support Systems, Vol. 45, No. 1, pp.208-218.

Langenwalter, A., 2000. Enterprise Resource Planning and Beyond"”Integrating Your Entire Organization. St. LuciePress, Boca Raton, FL.

Markus, M. L., Axline, S., Petrie, D., Tanis, C. (2000) Learning from adopters' experiences with ERP: problems encountered and success achieved. Journal of Information Technology, 15(4), pp.245-265.

Mathew, R. (2015). Indian professionals "˜are real go-getters' Retrieved 4 April 2020, from https://www.gulf-times.com/story/431433/Indian-professionals-are-real-go-getters

Nah F.F.H. and Delgado S. (2006), "Critical success factors for enterprise resource planning implementation and upgrade", Journal of Computer Information Systems, vol. 46(5), pp. 99-113.

Octaware Technologies Limited. The Bridge To Productivity. 2020. http://www.octaware.com

Sarker S. and Lee A.S. (2003), "Using a case study to test the role of three key social enablers in ERP implementation", Information & Management, vol. 40(8), pp. 813-829

Shariff, S., Johan, Z. and Jamil, N. (2013). Assessment of Project Management Skills and Learning Outcomes in Students' Projects. Procedia - Social and Behavioral Sciences, 90, pp.745-754.

Shinde, S. (2018). Octaware to enter European market. Retrieved 4 April 2020, from http://techtrail.in/tech-start/octaware-to-enter-european-marekt/

Westerman, G., Bonnet, D., & McAfee, A. (2014). The nine elements of digital transformation. MIT Sloan Management Review. Retrieved October 1, 2018, from http://sloanreview.mit.edu/article/the-nine-elements-of-digital-transformation

Yin, R. K. 2014. Case Study Research: Design and Methods. Thousand Oaks, California: SAGE Publications

Downloads

Published

2020-04-13

How to Cite

Khan, M. A. (2020). THE IMPACT OF PROJECT MANAGEMENT STYLES ON DIGITAL TRANSFORMATION: A CASE STUDY OF AN IT SERVICES COMPANY. International Journal of Project Management, 4(1), 1–9. https://doi.org/10.47672/ijpm.487

Issue

Section

Articles