Project Management Office of IT Projects in Information System Departments of the Moroccan Public Sector: The Added Value and Challenges
DOI:
https://doi.org/10.47672/ijpm.2549Keywords:
Digital Transition (O33); IT Projects (O32); Organizational Performance (L25); Project Management Office (M15); Public Sector (H83)Abstract
Purpose: Since the 90s, Moroccan Ministries have begun to see the digital transition as a necessity rather than a luxury. A great deal of attention has been paid to project management methods, particularly at structural level, with the strengthening of project management offices (PMOs). Research in this field has multiplied in an effort to define a better method for ensuring the success of IT projects. The aim of the present work is to highlight, via a literature review, the birth of the project management discipline, PMO, and the benefit and challenges of this entity for IT projects in the Moroccan public sector.
Materials and Methods: The methodology adopted is mainly based on a comparative study of the various contributions (theoretical and empirical) of the literature on the success of project management
Findings: The present work focuses, firstly, on a general overview of project management in the public sector, then, secondly, on the emergence of this discipline in the Moroccan public sector in relation to the sector's Digital Transition and the birth of the PMO of IT projects, to end, thirdly, with a presentation of the added value of the PMO of IT projects and its challenges in the Moroccan public sector.
Implications to Theory, Practice and Policy: By continuously integrating public input and prioritizing user experience, PMOs can help build trust in government institutions and demonstrate the tangible value of digital transformation in improving everyday life.
Downloads
References
Thiétart, A.R. (2003). Management, PUF, 127 Pages.
Pesqueux, Y. (2020). The School of Human Relations and the Question of Motivation, [Ph.D. thesis in Management], Hesam University.
Pindur, W. & Rogers, S.E. & Kim, P.S. (1995). The History of Management: A Global Perspective, Journal of Management History, Vol. 1 No. 1, P. 59-77.
Higgins, J.M. (1991). The Management Challenge: An Introduction to Management, Macmillan Publishing Company, 781 pages.
Stern, P. & Schoettl, J.M. (2017). Sheet 07: Understanding the Managerial Environment. In The Management Toolbox, Dunod.
Kchirid, A. & Temnati, R. (2021). Corporate management, Ellipses, 216 pages.
Moulette, P. & Roques, O. & Tironneau, L. (2019). Human Resources Management, Dunod, 208 Pages.
Deroy, X. (2007). Chapter 1. In Forms of Strategic Action, De Boeck, P. 63-85.
Auby, J. F. (1996). Public Management: General Introduction, Paris, Sirey.
Hood, C. (2005). Public Management: The Word, the Movement, the Science, The Oxford Handbook of Public Management, Oxford, Oxford University Press, P. 7-26.
Parenteau, R. (1994). Can we talk about public management ?, Public administration: Diversity of its problems and complexity of its management, University of Quebec Press, P. 3-20.
Rainey, H. G. (2009). Understanding and Managing Public Organizations, Jossey-Bass - Wiley Imprint, 547 Pages.
Payette, A. (1992). Elements for a conception of public management, Public Management: Understanding and Managing State Institutions, University of Quebec Press, P. 3-24.
Bartoli, A. & Blatrix, C. (2015). Management in Public Organizations, Dunod, 382 Pages.
Bartoli, A., Keramidas, O., Larat, F. & Mazouz, B. (2011). Towards ethical, high-performance public management, The French Journal of Public Administration, 2011/4 (n° 140); P. 629-639, National Public Service Institute.
Fouchet, R. (1999). Performance, public service and new managerial approaches, Politics and Public Management Revue, vol. 17, no 2, P. 35-47.
Bloch, P. (2018). Startup Academy: Understanding and appropriating the secrets of a new generation of entrepreneurs, edition Ventana, 224 Pages.
Idrissi, K. & El Amraoui, L. (2018). Contribution of new public management to the consecration of Moroccan public administration performance, Revue of the Control, Accounting and Auditing, P. 993-1010.
Young, R. A. & Valach, L. (2006). The Notion of Project in Vocational Psychology, School and career guidance Journal, Edition: Cnam, 16 Pages.
Labrouche, G. (2021). Chapter 1: What is a project ? . In Managing Innovative Projects, Edition: Ellipses, P. 57 to 72.
Seymour, T. & Hussein, S. (2014). The History of Project Management, International Journal of Management & Information Systems, Volume 18, Number 4, 8 Pages.
Kwak, Y. H. (2003). Brief History of Project Management. In The Story of Managing Projects, Quorum Books, P. Chapter 2.
Almaache, M. & Ennahal, A. (2022). Critical factors and criteria for the success of project management: Literature review, French Journal of Economics and Management, Volume 3: No 3, P. 296 –316.
Bourdeau, S., Rivard, S., Barki, H. (2003). Risk assessment in project management, Scientific Series, Interuniversity Research Center for Organization Analysis (CIRANO), 2003.
Habbani, S. & Ziat, A. (2022). Change management in Moroccan public administrations in the era of digital transformation, International Revue of Management Sciences, Volume 5: No. 2, P. 1245 -1259.
Campbell, J. P. (1990). Modeling the performance prediction problem in industrial and organizational psychology, Handbook of Industrial and Organizational Psychology, Palo Alto, CA: Consulting Psychologists Press, P. 687-732.
Richard, O. C., & Johnson, N. B. (2001). Strategic human resource management effectiveness and firm performance. The International Journal of Human Resource Management, 12(2), P. 299–310.
Worley, C. G., & Lawler, E. E. (2010). Built to change organizations and responsible progress: Twin pillars of sustainable success. In Research in organizational change and Development, Vol. 18, Emerald Group Publishing Limited. P. 1-49.
OECD Annual Report (2005).
Mahouat, N., El Azzouzi, N., Benlakouiri, A. & Makhroute, M. (2023). The role of external audit in improving public sector organizational performance in Morocco: Theoretical approach, International Journal of Accounting, Finance, Auditing, Management and Economics, P. 300-312.
Agarwal, N. & Rathod, U. (2006). Defining “Success” for Software Projects: An Exploratory Revelation. International Journal of Project Management, P. 358-370.
El Yacoubi, Z., Jahidi, R. & El Amrani, J. (2019). PMO within Moroccan Organizations: Towards a Synthetic Model of Implementation, European Scientific Journal, Vol.15, P. 191-205.
Syed Ehtesham, H. (2015). Project Management Office (PMO), Sustainable Program and Portfolio Management, University of Liverpool, 3 Pages;
Müller R., Glückler, J., & Aubry, M. (2013). A Relational Typology of Project Management Offices, Project Management Journal, 44(1), P. 59-76.
Salamah, H. & Alnaji, L. (2014). Challenges in Establishing, Managing and Operating a Project Management Office. In International Conference on Economics, Management and Development, P. 192–197.
Anantatmula, V. S., & Rad, P. F. (2018). Role of Organizational Project Management Maturity Factors on Project Success. Engineering Management Journal, 30(3), P.165–178.
Pratt, M. (2023). 8 reasons why IT projects continue to go off the rails, CIO (https://www.cio-online.com).
Darling, E. J. & Whitty, S. J. (2016). The Project Management Office: it’s just not what it used to be, International Journal of Managing Projects in Business, 9(2), P.282-308.
Boushaba, I. & Chakor, A. (2023). The impact of artificial intelligence on project management: opportunities and challenges, International Journal of Economics and Management Research, V4, N°5; P. 87-109.
Aubry, M., Hobbs, B., Müller, R. & Blomquist, T. (2010). Identifying forces driving PMO changes, Project Management Journal, P. :30-45.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Mohamed AKHLAFFOU, Mustapha BINDGUIGNE
This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution (CC-BY) 4.0 License that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
