Impact of Project Manager Competency on Project Quality in Healthcare Projects in the United States
DOI:
https://doi.org/10.47672/ijpm.2477Keywords:
Project Manager, Competency, Project Quality, Healthcare ProjectsAbstract
Purpose: The aim of the study was to assess impact of project manager competency on project quality in healthcare projects in the United States.
Methodology: This study adopted a desk methodology. A desk study research design is commonly known as secondary data collection. This is basically collecting data from existing resources preferably because of its low cost advantage as compared to a field research. Our current study looked into already published studies and reports as the data was easily accessed through online journals and libraries.
Findings: The study found that competent project managers possess essential qualities, such as effective communication, leadership, and problem-solving abilities, which facilitate better team collaboration and stakeholder engagement. Research indicates that healthcare projects led by skilled project managers tend to meet quality standards more consistently, resulting in improved patient outcomes and enhanced service delivery. Moreover, project managers with a thorough understanding of healthcare regulations and processes are better equipped to navigate the complexities of the industry, ensuring compliance and minimizing risks. Overall, investing in the development of project manager competencies is crucial for achieving high-quality outcomes in healthcare projects, ultimately benefiting both providers and patients.
Implications to Theory, Practice and Policy: Competency theory, transformational leadership theory and total quality management (TQM) theory may be used to anchor future studies on assessing the impact of project manager competency on project quality in healthcare projects in the United States. Healthcare organizations should implement continuous professional development programs that focus on enhancing the competencies of project managers. Healthcare organizations should adopt competency-based hiring practices that prioritize the selection of project managers with proven competencies.
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