PRECURSORS TO REVENUE COLLECTION EFFICIENCY IN THE WATER AND SANITATION SECTOR: A CASE OF NAIROBI CITY WATER & SEWERAGE COMPANY (K) LIMITED
DOI:
https://doi.org/10.47672/ajf.383Keywords:
Precursors, Revenue Collection Efficiency, Water and Sanitation, NCWSCAbstract
Purpose: The purpose of carrying out this research was to determine the precursors to the revenue collection in water sector.
Methodology: The descriptive design that was applied in carrying out this study by the researcher was a stratified random sampling because population was heterogeneous and a probability sampling in which the population was divided into two or more relevant strata and whether systematic or simple, was then drawn from each of the sub group. The data was gathered through the use of questionnaire and analyzed using the SPSS. The presentation of the research was done using pie charts, bar charts and tables. The researcher conducted a regression analysis to discover the relationship of the study variables and influence on the collected revenue efficiency.
Results: Researcher obtained an R square value of .582 which was significant at .000 indicating that the model explained 58.2% variables within the depended variables. All the variables under study were found to be important. After the study, the researcher rejected the null hypothesis.
Policy recommendation: The study recommends that the organization ought to streamline the water taxes, staff level, ICT and charging framework in perspective of enhancing the income gathering proficiency. This would limit the misfortune in organization income.
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