ESG Integration as Strategic Capability: Telecommunications Firms Under Institutional Pressure: Systematic Literature Review
DOI:
https://doi.org/10.47672/jsm.2899Keywords:
Institutional Pressure, Strategic Capability, ESG practices, Competitive Advantage, TelecommunicationAbstract
Purpose: This study investigates the role of Environmental, Social, and Governance (ESG) integration as a strategic capability that enhances sustainable competitive advantage in telecommunications firms, particularly under institutional pressures.
Methodology: A systematic review of 35 studies published between 2018 and 2026 was conducted, focusing on telecommunications firms integrating ESG practices. The review followed Preferred Reporting Items for Systematic reviews and Meta-Analyses (PRISMA) guidelines, with data synthesized through thematic analysis to identify recurring patterns in ESG’s strategic impact.
Findings: ESG integration is therefore shown in the existing literature as a strategic capability that contributes to enhanced operational stability, fosters stronger relationships with stakeholders, and bolsters long-term competitive advantage. The review further found that firms leveraging ESG strategies proactively respond to regulatory, societal, and environmentally sustainable capabilities.
Unique Contribution to theory, Practice and Policy: The study offers new insights into how ESG practices drive sustainable competitive advantage. Practically, it provides guidance for firms integrating ESG as a strategic tool. Policy-wise, it advocates for clearer regulatory frameworks to support ESG adoption across sectors
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Copyright (c) 2026 Dr. Doreen Muriu
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