EFFECT OF MANAGEMENT SUPPORT ON IS USAGE AND ORGANIZATIONAL CULTURE ON THE PERFORMANCE OF UNIVERSITIES IN NAIROBI COUNTY, KENYA
DOI:
https://doi.org/10.47672/ejt.313Keywords:
information systems, performance, management support, organizational cultureAbstract
Purpose: To investigate the effects of management support on IS usage and organizational culture on the performance of universities in Nairobi County, Kenya.
Methodology: The study assumed a descriptive research design because it facilitated the gathering of quantifiable information that was used for statistical inference on the target group.
Results: Management support and organizational culture had significant influence on the performance of universities.
Unique contribution to theory, practice and policy: Management support within universities should consider augmenting their support to tangible levels so as to directly affect the adoption and adaption levels within the technical and other faculty and administration staff. This can be realized among other ways by formulating and appropriating pro IS policies as well as consciously apportioning fair budgetary votes towards IS advancement. There is need of initiating an organizational culture change within public universities whilst creating awareness as to why IS adoption and process automation would be beneficial to the user and the university as a whole
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