Impact of Decentralized Decision Making on Service Innovation in Ethiopia
DOI:
https://doi.org/10.47672/ajppa.2638Abstract
Purpose: The purpose of this article was to analyze impact of decentralized decision making on service innovation in Ethiopia.
Methodology: This study adopted a desk methodology. A desk study research design is commonly known as secondary data collection. This is basically collecting data from existing resources preferably because of its low cost advantage as compared to a field research. Our current study looked into already published studies and reports as the data was easily accessed through online journals and libraries.
Findings: Decentralized decision-making in Ethiopia empowers local teams to adapt services to regional needs. This approach fosters creativity and drives innovative service offerings even in resource-constrained settings. However, challenges in coordination necessitate strategic alignment to fully realize these benefits.
Unique Contribution to Theory, Practice and Policy: Complexity theory, contingency theory & institutional theory may be used to anchor future studies on the impact of decentralized decision making on service innovation in Ethiopia. Practitioners in public administration should invest in capacity-building initiatives that empower local units with the skills and resources necessary to leverage decentralization effectively. From a policy perspective, governments should design regulatory frameworks that encourage fiscal and administrative decentralization while providing adequate oversight to maintain accountability and consistency.
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Copyright (c) 2025 Haile Mariam
This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution (CC-BY) 4.0 License that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
