MWANGI, Christopher; KATUSE, Dr. Paul. EFFECT OF CUSTOMER SERVICE QUALITY ON CONSUMER SATISFACTION: A CASE OF THE NIC BANK LIMITED. International Journal of Business Strategies, [S. l.], v. 2, n. 1, p. 39–55, 2017. DOI: 10.47672/ijbs.200. Disponível em: https://ajpojournals.org/journals/index.php/IJBS/article/view/200. Acesso em: 3 jul. 2024.