MATOLE, D. H. . Managing Reputation in a Crisis: How Communication Channels Impact Trust. American Journal of Public Relations, [S. l.], v. 2, n. 1, p. 1 - 9, 2023. DOI: 10.47672/ajpr.1613. Disponível em: https://ajpojournals.org/journals/index.php/AJPR/article/view/1613. Acesso em: 20 may. 2024.